/**
 * ============================================================================
 * YUG SMART IVR - CHATBOT WIDGET STYLESHEET
 * ============================================================================
 * Theme Colors:
 *  - Primary Emerald: #009640
 *  - Primary Hover:   #10b981
 *  - Slate Dark:      #161b20
 *  - Tint Light:      #eafaf1
 *  - Text Dark:       #111827
 *  - Border Subtle:   #e5e7eb
 * ============================================================================
 */

/* ----------------------------------------------------
   1. FLOATING LAUNCHER & TEASER BUBBLE
   ---------------------------------------------------- */
.yug-bot-launcher-wrap {
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 9999;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    pointer-events: none; /* children enable pointer events */
    font-family: 'Poppins', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
}

/* Floating Teaser Greeting Bubble */
.yug-bot-teaser {
    pointer-events: auto;
    background: #ffffff;
    color: #161b20;
    padding: 10px 16px;
    border-radius: 14px;
    border-bottom-right-radius: 4px;
    box-shadow: 0 10px 25px rgba(0, 0, 0, 0.18), 0 0 0 1px rgba(0, 150, 64, 0.2);
    margin-bottom: 12px;
    max-width: 250px;
    font-size: 13px;
    font-weight: 500;
    line-height: 1.4;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 8px;
    transform-origin: bottom right;
    animation: yugTeaserFadeIn 0.4s cubic-bezier(0.16, 1, 0.3, 1);
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.yug-bot-teaser:hover {
    transform: translateY(-2px);
    box-shadow: 0 14px 28px rgba(0, 0, 0, 0.22);
}

.yug-bot-teaser-close {
    background: transparent;
    border: none;
    color: #9ca3af;
    font-size: 15px;
    line-height: 1;
    cursor: pointer;
    padding: 2px 4px;
    border-radius: 4px;
    margin-left: auto;
    transition: color 0.2s;
}

.yug-bot-teaser-close:hover {
    color: #ef4444;
}

@keyframes yugTeaserFadeIn {
    from { opacity: 0; transform: translateY(10px) scale(0.92); }
    to { opacity: 1; transform: translateY(0) scale(1); }
}

/* Main Launcher Circle Button */
.yug-bot-launcher-btn {
    pointer-events: auto;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, #009640 0%, #0d833b 100%);
    color: #ffffff;
    border: 2px solid rgba(255, 255, 255, 0.25);
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    box-shadow: 0 8px 24px rgba(0, 150, 64, 0.4), 0 2px 6px rgba(0, 0, 0, 0.2);
    transition: transform 0.25s cubic-bezier(0.16, 1, 0.3, 1), box-shadow 0.25s ease, background 0.3s ease;
    position: relative;
}

.yug-bot-launcher-btn:hover {
    transform: scale(1.08) translateY(-2px);
    box-shadow: 0 12px 30px rgba(0, 150, 64, 0.55);
}

.yug-bot-launcher-btn:active {
    transform: scale(0.95);
}

/* Online Pulse Dot */
.yug-bot-pulse-dot {
    position: absolute;
    top: 2px;
    right: 2px;
    width: 14px;
    height: 14px;
    background: #10b981;
    border: 2.5px solid #ffffff;
    border-radius: 50%;
    box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7);
    animation: yugPulseDot 2s infinite;
}

@keyframes yugPulseDot {
    0% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7); }
    70% { box-shadow: 0 0 0 8px rgba(16, 185, 129, 0); }
    100% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0); }
}

.yug-bot-icon-chat,
.yug-bot-icon-close {
    width: 28px;
    height: 28px;
    transition: transform 0.25s ease, opacity 0.2s ease;
}

.yug-bot-icon-close {
    display: none;
}

.yug-bot-launcher-btn.is-active .yug-bot-icon-chat {
    display: none;
}

.yug-bot-launcher-btn.is-active .yug-bot-icon-close {
    display: block;
    transform: rotate(90deg);
}

/* ----------------------------------------------------
   2. CHAT WINDOW CONTAINER
   ---------------------------------------------------- */
.yug-bot-window {
    position: fixed;
    bottom: 96px;
    right: 24px;
    width: 395px;
    max-width: calc(100vw - 32px);
    height: 610px;
    max-height: calc(100vh - 120px);
    background: #ffffff;
    border-radius: 20px;
    overflow: hidden;
    box-shadow: 0 16px 45px rgba(0, 0, 0, 0.25), 0 0 0 1px rgba(0, 0, 0, 0.08);
    display: flex;
    flex-direction: column;
    z-index: 9999;
    font-family: 'Poppins', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    transform-origin: bottom right;
    transform: scale(0.9) translateY(20px);
    opacity: 0;
    pointer-events: none;
    transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1), opacity 0.25s ease;
}

.yug-bot-window.is-open {
    transform: scale(1) translateY(0);
    opacity: 1;
    pointer-events: auto;
}

/* ----------------------------------------------------
   3. CHAT HEADER
   ---------------------------------------------------- */
.yug-bot-header {
    background: #161b20;
    color: #ffffff;
    padding: 16px 20px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-bottom: 2px solid #009640;
    position: relative;
}

.yug-bot-brand {
    display: flex;
    align-items: center;
    gap: 12px;
}

.yug-bot-avatar {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: #ffffff;
    padding: 4px;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.25);
    flex-shrink: 0;
}

.yug-bot-avatar img {
    width: 100%;
    height: 100%;
    object-fit: contain;
}

.yug-bot-info h3 {
    margin: 0;
    font-size: 15px;
    font-weight: 700;
    color: #ffffff;
    letter-spacing: 0.3px;
    display: flex;
    align-items: center;
    gap: 6px;
}

.yug-bot-info h3 span {
    color: #009640;
}

.yug-bot-status {
    margin: 2px 0 0;
    font-size: 11px;
    color: #9ca3af;
    display: flex;
    align-items: center;
    gap: 5px;
}

.yug-bot-status::before {
    content: '';
    display: inline-block;
    width: 7px;
    height: 7px;
    background: #10b981;
    border-radius: 50%;
}

.yug-bot-controls {
    display: flex;
    align-items: center;
    gap: 6px;
}

.yug-bot-header-btn {
    background: rgba(255, 255, 255, 0.08);
    border: none;
    color: #cbd5e1;
    width: 32px;
    height: 32px;
    border-radius: 8px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s, color 0.2s;
}

.yug-bot-header-btn:hover {
    background: rgba(255, 255, 255, 0.2);
    color: #ffffff;
}

.yug-bot-header-btn svg {
    width: 16px;
    height: 16px;
}

/* ----------------------------------------------------
   4. CHAT BODY & MESSAGE STREAM
   ---------------------------------------------------- */
.yug-bot-body {
    flex: 1;
    overflow-y: auto;
    padding: 16px 16px 12px;
    background: #f8fafc;
    display: flex;
    flex-direction: column;
    gap: 14px;
    scroll-behavior: smooth;
}

.yug-bot-body::-webkit-scrollbar {
    width: 5px;
}

.yug-bot-body::-webkit-scrollbar-thumb {
    background: #cbd5e1;
    border-radius: 4px;
}

/* Timestamp divider */
.yug-bot-time-divider {
    text-align: center;
    font-size: 11px;
    color: #94a3b8;
    margin: 2px 0;
    font-weight: 500;
}

/* Message Rows */
.yug-bot-msg-row {
    display: flex;
    gap: 10px;
    align-items: flex-start;
    animation: yugMsgSlideUp 0.3s cubic-bezier(0.16, 1, 0.3, 1);
}

.yug-bot-msg-row.user-row {
    flex-direction: row-reverse;
}

@keyframes yugMsgSlideUp {
    from { opacity: 0; transform: translateY(12px); }
    to { opacity: 1; transform: translateY(0); }
}

.yug-bot-msg-avatar {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: #ffffff;
    border: 1px solid #e2e8f0;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    padding: 2px;
}

.yug-bot-msg-avatar img {
    width: 100%;
    height: 100%;
    object-fit: contain;
}

.yug-bot-msg-bubble {
    max-width: 82%;
    padding: 12px 14px;
    border-radius: 14px;
    font-size: 13px;
    line-height: 1.5;
    word-break: break-word;
}

/* Bot Bubble */
.yug-bot-msg-row.bot-row .yug-bot-msg-bubble {
    background: #ffffff;
    color: #1e293b;
    border: 1px solid #e2e8f0;
    border-top-left-radius: 4px;
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.04);
}

/* User Bubble */
.yug-bot-msg-row.user-row .yug-bot-msg-bubble {
    background: linear-gradient(135deg, #009640 0%, #0d833b 100%);
    color: #ffffff;
    border-top-right-radius: 4px;
    box-shadow: 0 3px 10px rgba(0, 150, 64, 0.25);
}

.yug-bot-msg-bubble p {
    margin: 0 0 8px;
}

.yug-bot-msg-bubble p:last-child {
    margin-bottom: 0;
}

.yug-bot-msg-bubble strong {
    font-weight: 700;
}

/* Markdown tables in bot replies */
.yug-bot-msg-bubble table {
    width: 100%;
    border-collapse: collapse;
    margin: 8px 0;
    font-size: 11.5px;
}

.yug-bot-msg-bubble th,
.yug-bot-msg-bubble td {
    border: 1px solid #e2e8f0;
    padding: 5px 6px;
    text-align: left;
}

.yug-bot-msg-bubble th {
    background: #f1f5f9;
    font-weight: 600;
}

/* Quick Suggestion Chips */
.yug-bot-chips-wrap {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-top: 10px;
}

.yug-bot-chip-btn {
    background: #eafaf1;
    color: #065f46;
    border: 1px solid rgba(0, 150, 64, 0.25);
    padding: 6px 12px;
    border-radius: 16px;
    font-size: 11.5px;
    font-weight: 600;
    cursor: pointer;
    transition: background 0.2s, transform 0.15s, color 0.2s;
    text-align: left;
    display: inline-flex;
    align-items: center;
    gap: 4px;
}

.yug-bot-chip-btn:hover {
    background: #009640;
    color: #ffffff;
    transform: translateY(-1px);
    border-color: #009640;
}

/* Typing Indicator Animation */
.yug-bot-typing {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 10px 14px;
    background: #ffffff;
    border-radius: 14px;
    border: 1px solid #e2e8f0;
    border-top-left-radius: 4px;
    width: fit-content;
}

.yug-bot-typing-dot {
    width: 7px;
    height: 7px;
    background: #94a3b8;
    border-radius: 50%;
    animation: yugTypingBounce 1.4s infinite ease-in-out;
}

.yug-bot-typing-dot:nth-child(1) { animation-delay: -0.32s; }
.yug-bot-typing-dot:nth-child(2) { animation-delay: -0.16s; }

@keyframes yugTypingBounce {
    0%, 80%, 100% { transform: scale(0); opacity: 0.4; }
    40% { transform: scale(1); opacity: 1; background: #009640; }
}

/* ----------------------------------------------------
   5. IN-CHAT LEAD CAPTURE FORM
   ---------------------------------------------------- */
.yug-bot-form-card {
    background: #ffffff;
    border: 1.5px solid #009640;
    border-radius: 12px;
    padding: 14px;
    margin-top: 8px;
    box-shadow: 0 4px 14px rgba(0, 150, 64, 0.12);
}

.yug-bot-form-title {
    font-size: 13px;
    font-weight: 700;
    color: #111827;
    margin: 0 0 10px;
    display: flex;
    align-items: center;
    gap: 6px;
}

.yug-bot-form-group {
    margin-bottom: 10px;
}

.yug-bot-form-group label {
    display: block;
    font-size: 11.5px;
    font-weight: 600;
    color: #374151;
    margin-bottom: 4px;
}

.yug-bot-input-wrap {
    display: flex;
    align-items: stretch;
    width: 100%;
    position: relative;
}

.yug-bot-prefix {
    background: #f1f5f9;
    border: 1px solid #d1d5db;
    border-right: none;
    padding: 0 10px;
    font-size: 12.5px;
    font-weight: 700;
    color: #374151;
    border-top-left-radius: 6px;
    border-bottom-left-radius: 6px;
    display: flex;
    align-items: center;
    justify-content: center;
    white-space: nowrap !important;
    flex: 0 0 auto !important;
    width: 44px !important;
    min-width: 44px !important;
    box-sizing: border-box;
    user-select: none;
}

.yug-bot-input,
.yug-bot-select {
    width: 100%;
    height: 38px;
    line-height: 38px;
    padding: 0 10px;
    border: 1px solid #d1d5db;
    border-radius: 6px;
    font-size: 12.5px;
    font-family: inherit;
    color: #111827;
    outline: none;
    transition: border-color 0.2s, box-shadow 0.2s;
    box-sizing: border-box;
    background: #ffffff;
}

.yug-bot-select {
    appearance: none;
    -webkit-appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%2364748b' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 10px center;
    padding-right: 28px;
    cursor: pointer;
}

.yug-bot-input-wrap .yug-bot-input {
    flex: 1 1 auto;
    width: 1%;
    border-top-left-radius: 0;
    border-bottom-left-radius: 0;
    border-left: 1px solid #d1d5db;
}

.yug-bot-input:focus,
.yug-bot-select:focus {
    border-color: #009640;
    box-shadow: 0 0 0 2px rgba(0, 150, 64, 0.15);
}

.yug-bot-error-text {
    color: #dc2626;
    font-size: 10.5px;
    font-weight: 500;
    display: none;
    margin-top: 2px;
}

.yug-bot-form-submit {
    width: 100%;
    background: #009640;
    color: #ffffff;
    border: none;
    padding: 9px 14px;
    border-radius: 6px;
    font-size: 12.5px;
    font-weight: 700;
    cursor: pointer;
    margin-top: 6px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    transition: background 0.2s, transform 0.15s;
}

.yug-bot-form-submit:hover {
    background: #10b981;
    transform: translateY(-1px);
}

.yug-bot-form-submit:disabled {
    background: #9ca3af;
    cursor: not-allowed;
    transform: none;
}

/* Success Card after Lead Submit */
.yug-bot-success-card {
    background: #eafaf1;
    border: 1px solid #10b981;
    border-radius: 10px;
    padding: 12px;
    text-align: center;
    margin-top: 8px;
}

.yug-bot-success-card h4 {
    margin: 0 0 4px;
    color: #065f46;
    font-size: 13px;
    font-weight: 700;
}

.yug-bot-success-card p {
    margin: 0 0 10px;
    font-size: 11.5px;
    color: #047857;
}

.yug-bot-success-actions {
    display: flex;
    gap: 6px;
    justify-content: center;
}

.yug-bot-action-btn {
    padding: 6px 12px;
    border-radius: 6px;
    font-size: 11.5px;
    font-weight: 700;
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: 4px;
}

.yug-bot-call-btn {
    background: #009640;
    color: #ffffff;
}

.yug-bot-wa-btn {
    background: #25d366;
    color: #ffffff;
}

/* ----------------------------------------------------
   6. CHAT INPUT FOOTER
   ---------------------------------------------------- */
.yug-bot-footer {
    background: #ffffff;
    border-top: 1px solid #e2e8f0;
    padding: 10px 14px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.yug-bot-input-field {
    flex: 1;
    border: 1px solid #e2e8f0;
    background: #f8fafc;
    border-radius: 24px;
    padding: 10px 16px;
    font-size: 13px;
    outline: none;
    font-family: inherit;
    color: #1e293b;
    transition: border-color 0.2s, background 0.2s;
}

.yug-bot-input-field:focus {
    border-color: #009640;
    background: #ffffff;
    box-shadow: 0 0 0 2px rgba(0, 150, 64, 0.1);
}

.yug-bot-send-btn {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: #009640;
    color: #ffffff;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s, transform 0.15s;
    flex-shrink: 0;
}

.yug-bot-send-btn:hover {
    background: #10b981;
    transform: scale(1.05);
}

.yug-bot-send-btn:disabled {
    background: #cbd5e1;
    cursor: not-allowed;
    transform: none;
}

.yug-bot-send-btn svg {
    width: 18px;
    height: 18px;
    margin-left: 2px;
}

/* ----------------------------------------------------
   7. SCROLL-TO-TOP BUTTON ADJUSTMENT
   ---------------------------------------------------- */
/* Move scroll to top button higher so it never collides with chat widget on desktop */
#scrollTopBtn {
    bottom: 96px !important;
    right: 28px !important;
    z-index: 9998 !important;
}

/* ----------------------------------------------------
   8. MOBILE RESPONSIVE
   ---------------------------------------------------- */
@media (max-width: 768px) {
    #scrollTopBtn {
        display: none !important; /* Hide scroll to top on mobile to avoid stacking clutter */
    }

    body.yug-bot-mobile-open {
        overflow: hidden !important;
        touch-action: none !important;
    }

    .yug-bot-launcher-wrap {
        bottom: calc(16px + env(safe-area-inset-bottom, 0px));
        right: 16px;
    }

    .yug-bot-launcher-btn {
        width: 52px;
        height: 52px;
    }

    .yug-bot-teaser {
        max-width: 220px;
        font-size: 12px;
        padding: 8px 12px;
        margin-bottom: 8px;
    }

    /* Full-height viewport containment on mobile */
    .yug-bot-window {
        position: fixed !important;
        top: 0 !important;
        left: 0 !important;
        right: 0 !important;
        bottom: 0 !important;
        width: 100% !important;
        max-width: 100% !important;
        height: 100% !important;
        height: 100dvh !important;
        max-height: 100dvh !important;
        border-radius: 0 !important;
        box-shadow: none !important;
        display: flex !important;
        flex-direction: column !important;
        overflow: hidden !important;
        z-index: 999999 !important;
        transform: translateY(100%);
        opacity: 0;
        transition: transform 0.32s cubic-bezier(0.16, 1, 0.3, 1), opacity 0.2s ease !important;
    }

    .yug-bot-window.is-open {
        transform: translateY(0) !important;
        opacity: 1 !important;
    }

    .yug-bot-header {
        padding: calc(14px + env(safe-area-inset-top, 0px)) 16px 14px !important;
        border-radius: 0 !important;
        flex-shrink: 0 !important;
    }

    .yug-bot-header-btn {
        width: 36px !important;
        height: 36px !important;
    }

    .yug-bot-header-btn svg {
        width: 18px !important;
        height: 18px !important;
    }

    .yug-bot-body {
        flex: 1 1 auto !important;
        height: auto !important;
        min-height: 0 !important;
        overflow-y: auto !important;
        -webkit-overflow-scrolling: touch !important;
        padding: 14px 14px 10px !important;
    }

    .yug-bot-footer {
        padding: 10px 14px calc(12px + env(safe-area-inset-bottom, 0px)) !important;
        background: #ffffff !important;
        flex-shrink: 0 !important;
        border-top: 1px solid #e2e8f0 !important;
        gap: 10px !important;
    }

    /* 16px font-size prevents iOS Safari from automatically zooming the page on input focus */
    .yug-bot-input-field {
        font-size: 16px !important;
        padding: 11px 16px !important;
        border-radius: 22px !important;
    }

    .yug-bot-send-btn {
        width: 44px !important;
        height: 44px !important;
    }
}